TERMS
Policies
1. Policies are subject to change without notice
Payments
2. Prices are listed in USD
3. Accepted payments are ApplePay, Visa, MasterCard, Discover, Amex, PayPal
Taxes
4. Orders originating in Virginia are charged sales tax
5. Payment of duty & tax for international orders are the responsibility of the buyer
Shipping
6. All domestic orders are shipped via USPS
7. All international orders are shipped via Global Post Standard International
8. We will email you a tracking number when your order is processed
9. Allow 2-10 business days for order processing
10. Orders will be fulfilled in the order they are received
11. PONSONT is not responsible for lost or damaged packages that have been marked as delivered. If your package has been lost or damaged, please email shipping@ponsont.com and we’ll try and assist
Returns / Exhanges
12. Considering the nature of our products all sales are final
13. We reserve the right to refuse any returns at any time
(In the case you were sent the incorrect item or a defective item, contact us at support@ponsont.com within 72 hours of receipt.)
Terms
14. Use of the website constitutes your agreement to follow our policies